Privacy Policy for HomiQ

Last Updated: June 2026

Welcome to HomiQ ("we," "our," or "us"). We are committed to protecting your privacy and ensuring transparency about how your information is collected, used, and shared.

This Privacy Policy explains how HomiQ collects, uses, stores, and protects your information when you use our mobile application, website, and related services (collectively, the "Services").

By using HomiQ, you agree to the practices described in this Privacy Policy.

1. Information We Collect

A. Information You Provide

When you create an account or use our Services, we may collect:

• Full name
• Email address
• Phone number
• Profile photo
• Date of birth
• Gender (optional)
• Property listing information
• Messages exchanged with other users
• Reviews and ratings
• Support requests and feedback

B. Property & Listing Information

If you are a property owner or host, we may collect:

• Property title
• Property description
• Address and location
• Property photos
• Amenities and pricing information
• Availability information
• Verification documents (if applicable)

C. Payment Information

When you make payments through HomiQ:

• Payment details are processed by secure third-party payment providers.
• We do not store complete credit card, debit card, or banking information on our servers.
• We may receive transaction confirmations and payment status information.

D. Automatically Collected Information

We may automatically collect:

• Device type
• Device identifiers
• Operating system version
• App version
• IP address
• Language settings
• Crash logs
• Usage statistics
• Referral information

E. Location Information

With your permission, we may collect:

• Precise location
• Approximate location

Location data helps users:

• Discover nearby properties
• Improve search results
• Display property locations on maps

You can disable location access anytime from your device settings.

2. How We Use Your Information

We use collected information to:

Account Management

• Create and manage accounts
• Authenticate users
• Verify account ownership

Rental Services

• Display property listings
• Process booking requests
• Enable communication between users
• Manage wishlists and favorites

Payments

• Process transactions
• Generate invoices and receipts
• Prevent payment fraud

Platform Improvement

• Analyze app performance
• Improve user experience
• Develop new features

Security

• Detect fraudulent activity
• Prevent abuse
• Enforce our Terms of Service

Customer Support

• Respond to inquiries
• Resolve disputes
• Provide technical assistance

3. Chat and Communication

HomiQ provides messaging features that allow users to communicate directly.

Messages may be stored and processed to:

• Deliver messages
• Prevent spam and abuse
• Resolve disputes
• Improve platform safety

Users should avoid sharing sensitive personal information through chat.

4. How We Share Information

We do not sell your personal information.

We may share information with:

Service Providers

Third-party providers that help us operate the platform, including:

• Cloud hosting providers
• Analytics providers
• Payment processors
• Customer support providers
• Notification services

Legal Requirements

We may disclose information when required by:

• Law enforcement requests
• Court orders
• Government authorities
• Legal obligations

Business Transfers

If HomiQ is involved in a merger, acquisition, or sale of assets, user information may be transferred as part of that transaction.

5. User Listings

Information that you voluntarily publish in listings may be visible to other users, including:

• Property title
• Property photos
• Description
• Amenities
• Approximate location
• Contact options provided through the platform

Please only share information you are comfortable making public.

6. Data Retention

We retain information for as long as necessary to:

• Provide Services
• Meet legal obligations
• Resolve disputes
• Enforce agreements

We may retain certain information even after account deletion where legally required.

7. Account Deletion

You may request account deletion by:

• Using in-app account deletion tools (if available)
• Contacting our support team

Upon deletion:

• Personal information will be removed or anonymized where possible.
• Some records may be retained for legal, accounting, fraud prevention, or regulatory purposes.

8. Security

We implement industry-standard security measures including:

• Secure HTTPS connections
• Encrypted communications
• Access controls
• Authentication systems
• Monitoring and fraud prevention tools

However, no system is completely secure, and we cannot guarantee absolute security.

9. Children's Privacy

HomiQ is not intended for children under 18 years of age.

We do not knowingly collect personal information from children.

If we become aware that information has been collected from a child, we will take steps to delete it promptly.

10. Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your information
• Restrict processing
• Object to processing
• Request data portability
• Withdraw consent

To exercise these rights, contact us using the details below.

11. Third-Party Services

HomiQ may integrate with third-party services, including:

• Google Sign-In
• Google Maps
• Firebase Services
• Payment gateways
• Analytics providers

These services may collect information according to their own privacy policies.

12. Advertising and Analytics

We may use analytics tools to:

• Understand app usage
• Improve performance
• Measure feature effectiveness

If advertising services are used in the future, additional information may be collected according to applicable laws.

13. International Data Transfers

Your information may be processed and stored in countries outside your country of residence.

By using HomiQ, you consent to such transfers where permitted by law.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Changes become effective when posted within the app or on our website.

Continued use of HomiQ after updates indicates acceptance of the revised policy.

15. Contact Us

If you have questions regarding this Privacy Policy, please contact us:

HomiQ Support

Email: info@acrocoder.com

Website: https://homiq.acrocoder.com